I like to enter the eLearning Heroes Challenges from time to time. The challenge to create a Table of Contents that was both creative and other than the built in menu was something I had already done. I was able to take a menu I created for a client who needed training for their road service vans. When you are on a highway and in trouble, you really appreciate the people who have the equipment, know how, and training for most emergencies.
When I first created this course I wanted something beyond the typical menu as there are 15 videos in the training ending in a quiz the associate must pass before they go on the road. You cannot assist someone if you don't know what to do, what equipment to use, and how to work with the customer.
I have used images from Freepik.com for several years now and I recommend that site to any developer. In this case, I selected a page of vector images so I could break them apart as individual icons. In most cases, I was able to just use the existing icons, but I was able to change one of them to be a better fit to represent that video.
I developed the course in Articulate Storyline 2 that included instructions to the associate and the training videos that were made by a professional videographer. Storyline is able to let me set the course in such a way that the associate has to complete each video so the client could be sure they watched everything. The course was also setup so the associate would see which videos they had completed and which ones still needed to be completed and then they would take the quiz at the end. The corporate LMS kept everyone aware of the associates progress.
To view the course and a video on how I created the icons, click ELH 182 Creative Menu. I will add the link to the eLearning Heroes page once it has been published.
Have you needed to align objects on a PowerPoint slide or Articulate Storyline? It is an easy thing to do and works the same way in both programs. Watch the video as I demonstrate how this works.
Recent news about armed Taco Bell workers who shot a robber is all over the Internet. While these employees did stop a robbery, they also killed another person. The robber did have a gun and had ordered the employees to get on the floor. What we don’t know is if the robber would have used his gun.
This is just one example of employees who fight back. These can be convenience stores, donut shops, sandwich shops, drug stores, and any other small retail operation that stays open late. Typically, the robbers want cash, but they can go after medications or cigarettes as well. And they carry a range of weapons, such as hand guns, shotguns, axes, knives, and even a screw driver.
When an employee fights back, they usually agree that it was an impulsive act. They will use whatever weapon they have, including their bare hands. Afterward, these employees are relieved that the situation did not turn out badly for themselves and any customers who happened to be in the store.
Corporately owned stores have rules about not fighting back because money and merchandise can be replaced, but people cannot be. They realize what media coverage of a customer being killed in the store would do to their business, not to mention law suits.
Independently owned and franchised businesses make their own rules where employee behavior is concerned. While the corporation may advocate no fighting back, an owner may back their employees and even encourage that behavior. But what are the potential costs to employees or customers?
Regardless of the store’s policy about striking back during a robbery, employee training is important. In the case where resisting is encouraged, the employees must be trained to defend in a manner that protects themselves and their customers. For companies that rightly have rules about NOT fighting back, employees also must be trained how to respond in a manner that keeps themselves and the customers safe as well. Because a response to a threat is usually instinctual, they will need training to override impulsive actions.
Furthermore, employee training can prevent attacks. When employees keep the amount of cash in the register low, potential robbers know it. When employees are trained to observe what happens around the store and in it, robbers have fewer opportunities to attack. And a properly trained employee will have the presence of mind to look for details about the robber and vehicle to help law enforcement capture the robber. Employees can also be trained how to behave when threatened as well as how to maintain the store, keep the windows clear, and the lights bright in the store; All of these factors may not stop a robbery of opportunity, but it can help prevent most robberies.
Any retail store that is open late at night can be a target. Make sure your employees are trained in robbery prevention and reaction procedures. Not only that, train them often so that when they are in a frightening situation, they will remember how to react.
One method for instilling knowledge and making sure it is remembered during an attack, is to gamify a training program. While not an actual game, gamification in training has been shown to be an effective way to instill knowledge that will be remembered and applied at a future time. Such a program allows employees to interact with the training, and “practice” before the situation occurs. If your business would benefit from a properly trained workforce in robbery prevention and reaction, leave a message at Practical Learning Concepts Contact and an associate will contact you about the program details.
For people who are not Photoshop experts and who do not have the time to develop those skills, PowerPoint can be a useable alternative. Using a tool you already have saves money especially if you can use it in many ways.
I like the ideas I get from LinkedIn and eLearning Heroes. In another blog, I mentioned the people I follow and just recently I had an idea from Alexander Salas on using variables and motion paths to create an incremental score in the results slide.
I knew how to put variables in the Master slide for questions to show a score and I often use that to help the learner see how many questions they have completed.
I did not know how to combine motion paths with a variable to have it count the score at the end of the quiz, the results slide.
This is the link Alexander Salas posted of a video he made that clearly describes the process. Great video and he even includes an example file that works in Articulate Storyline 2, 3, or 360. Cool!
I realized this could be the solution I was looking for to complete my game scenarios for the Sententia Games Level 3 certification. It took a bit of time but I figured out how to apply Alexander's concept to my game and then how to reset the game if the person fails.
This example is just a prototype but demonstrates the use of variables to select an avatar and use motion paths for the avatar in the game. It also applies Alexander's use of variables and motion paths to track a score and display it on the results slide. The game also includes other elearning concepts and game mechanics.
As I have been learning, to be gamified, the game needs to have business objectives, a story, and mechanics to help the player learn something as well as have fun.
I have read many articles in eLearning Heroes and other places about putting Closed Captions in Storyline. I noted that when Storyline 3 came out, it had support for Closed Captioning where Storyline 2 does not. While there are many workarounds in Storyline 2, version 3 I feel makes the process easier.
I have been experimenting with this process and where video caption is concerned, it is pretty easy. The instructions have you use the process in You Tube that can automatically sync voice in the video as closed captions.
On Wednesday, May 24 6:00 - 8:00 PM the Greater Philly Articulate Storyline User Group is meeting and I am going to present several ideas on Storyline 3 including how to do closed captioning. Other presenters will also give tips on games and other Storyline functions.
For those who cannot attend, I am posting here the link I will give attendees on using Storyline 3 for closed captioning. I hope you find it use full.
Thursday, May 18 I presented at the 2017 Teaching and Learning with Technology Symposium at the New Castle, DE campus. My topic gave examples of why stories help people learn and how gamification and scenarios are better when driven by a story. Most of the presentation involved the participants viewing examples of games to see if they were in fact a game or was it gamification. Our main criteria was did the example have business objectives and did the developer use a story. We also looked at various scenario examples to see which ones used a story creating more engagement for the learner.
The participants also received a link to a copy of the PowerPoint, links to examples, and links to various recourses on story telling, gamification, and scenarios. This is the Resource from the Symposium.
There are several people I follow in the learning and development world. I hope listing their blogs or websites here will help you as well.
Tom Kuhlmann The Rapid eLearning Blog A must for Articulate users but of benefit to anyone who wants to know more about eLearning and design. Did I mention Tom is a PowerPoint guru?
Cathy Moore's Blog has a lot of great ideas. She may be best known for Action Mapping and Scenario Design.
Christopher Pappas eLearning Industry covers many concepts in eLearning so expect to find a lot when you are there.
Jane Bozarth's bozarthzone has many ideas on creating and outsourcing inexpensive e-learning solutions. Jane is a speaker at many eLearning seminars and workshops.
Monica Cornetti Sententia Gamification to learn gamification including certification.
Karl Kapp website and blog on ideas for e-learning, transferring knowledge, gamification and more.
Ray Jimenez Vignettes Learning offers many ideas on Micro Learning and Story Telling to enhance learning. I have attended many seminars in person and online with Ray and it is always worthwhile.
Kevin Thorn NuggetHead Studioz I attended Kevin's seminar on Advance Articulate Storyline and learn to create prototypes with Storyline along with a great deal more.
Alexander Salas Style Learn has a great deal of experience in L&D and I like his concepts for eLearning.
Zsolt Olah Engage the WORL&D has a lot of ideas on design and gamification.
The E-Learning Heroes Community is an indispensable resource for Articulate users and anyone else who wants to see amazing examples and How Tos of eLearning.
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